Interactive worksheet

Find the bottleneck before you fix the wrong thing.

Map one workflow, mark the friction points, and get a practical diagnosis of where work gets delayed, duplicated, dropped, or hidden.

10–15 minutes 100-point friction score No login needed

What this maps

  • Delays and waiting points
  • Duplicate manual work
  • Dropped handoffs
  • Hidden work in messages or memory
  • Unclear ownership
  • Automation readiness

Step 1

Define the workflow

Keep the scope narrow. One workflow. One start point. One end point. If you map the whole business, the result will be too vague to fix.

Step 2

Map the real steps

Write what actually happens today. Not the version that should happen. Not the SOP version. The real one.